Policies

Shipping

Processing time:

The time I need to prepare an order for shipping varies. For details, see individual items, and feel free to contact me. All domestic items are shipped with USPS standard shipping, which has a delivery time of anywhere from 1-6 business days. Rate is calculated by weight with a handling fee. Prints and stickers are packaged in cardboard mailers and sent out into the mail 3-5 business business days after an order is placed. Once the package has left, I cannot guarantee delivery timing with USPS. 

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refunds & Returns

I don't accept returns or exchanges.

But please contact me if you have any problems with your order.

Payment

Payment is due at time of purchase. Items will not ship until payment has cleared.

Privacy

This privacy policy describes our policies and procedures on the collection, use, and disclosure of your information. When placing an order, you will be asked to provide certain personal information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:​

  • First and last name

  • Email address

  • Address, state, province, ZIP/postal code, city

  • Usage data

 

My shop may use your information for other purposes, such as data analysis, identifying usage trends, marketing, or to provide you with news and special offers about my shop. Your information will not be shared, sold, or distributed in any way.

If you have any questions, you can contact me at rachpaintsart@gmail.com

Disclaimer

All artwork is the sole property of Rachel Moore and Rach Paints Art and is held under copyright. Artwork may not be reproduced in any way without permission from Rachel Moore and Rach Paints Art.

Please note that each piece is unique, and therefore items may appear different than in photos on monitor.

Let's Work Together

Please reach out to me about any questions you may have, and I will do my best to respond.